ImmyBot Documentation

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Managing Computers ​

This guide covers everything you need to know about managing computers in ImmyBot, from initial discovery to ongoing maintenance and reporting.

Computer Discovery ​

ImmyBot can discover computers through several methods:

RMM Integration ​

The most common method is through an RMM integration:

  1. Configure your RMM integration
  2. ImmyBot automatically imports computers from your RMM
  3. Computers are mapped to the appropriate tenants

Manual Agent Installation ​

You can also manually install the ImmyBot agent:

  1. Navigate to Download ImmyAgent in the left sidebar
  2. Run the installer on the target computer
  3. The computer will appear in the New Computers section

Provisioning Package ​

For new computers or reimaged devices:

  1. Create an ImmyBot USB drive or ISO
  2. Use it during Windows setup
  3. The computer will connect to ImmyBot automatically

Computer Inventory ​

The Computers section provides a comprehensive view of all managed computers:

Viewing Computers ​

  1. Navigate to Computers in the left sidebar
  2. Use filters to narrow down the list:
    • Status (Online/Offline)
    • Customer
    • Operating System
    • Tags
    • Custom attributes

Computer Details ​

Click on any computer to view detailed information:

  • Overview: General information and status
  • Software: Installed software inventory
  • Hardware: Detailed hardware specifications
  • Sessions: History of maintenance sessions
  • Actions: Agent and maintenance logs

Computer Actions ​

ImmyBot provides several actions you can perform on computers:

Batch Actions ​

To perform actions on one or more computers:

  1. Select one or more computers from the list
  2. Click Batch Actions button
  3. Choose from available actions in the sidebar:
    • Run Maintenance
    • Reassign to different tenant
    • Delete Computer
    • Add/Remove Tags

Individual Computer Actions ​

You can also perform actions on individual computers:

  1. Click on a computer to view its details
  2. Use the action buttons in the computer details view
  3. Available actions include:
    • Run Maintenance
    • Remote Control
    • Edit Computer Details
    • View Maintenance History

Computer Tags and Filtering ​

ImmyBot allows you to organize computers using tags and filters:

Using Tags ​

Tags help categorize and filter computers:

  1. Select one or more computers from the list
  2. Click Batch Actions
  3. Select Add/Remove Tags
  4. Add appropriate tags to categorize computers
  5. Use the filter bar to filter computers by tag

Computer Information and Reporting ​

ImmyBot provides detailed information about your managed computers:

Software Inventory ​

To view software installed on a computer:

  1. Click on a computer in the Computers list
  2. Navigate to the Software tab
  3. View all installed software with version information
  4. Filter by software name or status

Hardware Information ​

To view hardware details:

  1. Click on a computer in the Computers list
  2. Navigate to the Hardware tab
  3. View processor, memory, disk, and other hardware specifications

Maintenance History ​

To view maintenance history:

  1. Click on a computer in the Computers list
  2. Navigate to the Sessions tab
  3. View all maintenance sessions that have run on the computer
  4. Click on a session to view detailed results

Best Practices ​

Follow these best practices for effective computer management:

  1. Consistent Naming: Establish a naming convention for computers
  2. Regular Maintenance: Schedule automatic maintenance for all computers
  3. Regular Reviews: Regularly review software and hardware for out of date items

Next Steps ​

Now that you understand how to manage computers in ImmyBot, you might want to explore: