ImmyBot Documentation

Appearance

Datto RMM ​

Overview ​

This document will detail how to deploy Datto RMM with ImmyBot.

Prerequisites ​

  • An active ImmyBot subscription or trial
  • Admin access to Datto RMM
  • Knowledge of creating and managing Deployments

Integration Capabilities ​

  • Running scripts on the device
  • Agent identification by adding an inventory script to be run against all of your endpoints
  • Importing agents from linked clients into ImmyBot
  • Mapping clients from the integration to tenants in ImmyBot
  • Getting an install token for a specific client

About Running scripts through this integration

We utilize Datto RMM Quick Jobs to run scripts through this provider. This can cause an issue due to the ephemeral agent timing out before the connection can be made.

There is a small delay after adding an agent to Datto RMM where Quick Jobs will queue for some time while Datto RMM gets computer information from that agent. We recommend waiting at least 10 minutes before attempting to run ephemeral agents through this integration

Process ​

Create a Datto RMM Security Group (Optional) ​

  1. Navigate to Setup -> Security Levels
  2. Click Create Security Level
  3. Name it something obvious like ImmyBot API
    1. Add a description if you would like
  4. Expand Permissions
    1. Enable Sites
      1. Set Sites, Devices, and Manage to the Manage radial button
      2. Set the rest of the options to View
    2. Enable Jobs
      1. Set Active Jobs to Manage
  5. Expand Components
    1. Set all of these to View
  6. Expand Remote Control Tools
    1. Disable Toggle All

Create the Datto RMM API User ​

  1. Navigate to Setup -> Global Settings -> Access Control.

  2. Turn on the Enable API Access toggle. alt text

  3. Navigate to Setup -> Users, and click the username that you would like to enable API access for. alt text

  4. Click Generate API Keys to generate an API Key and an API Secret Key for this user. alt text

The API URL field is added to the individual user page once API keys have been generated for the user.

  1. The API Key and the API Secret Key will be displayed. Make a note of these and the API URL somewhere safe.
  2. Change the Security Group to the one you created. If you did not create one, set it to Administrator

Important

The API Secret Key will be hidden for security reasons after navigating away from this page. It will not be possible to retrieve it again. However, you can regenerate API keys at any time by returning to the page and clicking Generate API Keys. This will invalidate any keys previously generated. Similarly, clicking Delete API Keys will revoke access altogether. Regenerating and deleting API keys is irreversible, and you must confirm the action by clicking Confirm in the confirmation dialog box. alt text

  1. Click Save User.

Add the Ad Hoc PowerShell Component ​

You need to add the Ad Hoc PowerShell component to your instance if you plan on running scripts from ImmyBot through DattoRMM.

  1. Navigate to Automation -> ComStore
  2. Search for Run Ad Hoc Command (PowerShell 2-5) [WIN]
  3. Click Add on the right hand side of the item

Set up the integration ​

  1. Navigate to Show More -> Integrations
  2. Click on Add Integration
  3. Select Datto RMM
  4. Change the URL to your instance API URL.
  5. Update the APIKey and APISecret
  6. Click Update
  7. Enable the integration
  8. Link your clients in the client tab

Set up the Deployment ​

  1. Click on Deployments and then Click on New
  2. Select Datto RMM - Integration from the Software / Task drop down
  3. Select the radial button labeled Installed under the Software should be
  4. Select the Latest radial button under Desired Version
  5. Select the radial button labeled Required under Target Enforcement
  6. Select the radial button labeled Cross Tenant under Target Scope
  7. Select the radial button labeled All Computer under Target Type
  8. Select the radial button labeled No Filter under Target Filter
  9. Click on Create to save your deployment.

alt text

Now the next time a session is run against a targeted computer, Datto RMM will get installed.




Document information

Author: Mark Gomez
Date Published: 09/19/2025
Date Revised: 12/19/2025
Version Number: 1.0